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Returns

How do I return / refund my Mysa purchase?

If you are unsatisfied with your Mysa purchase from www.getmysa.com, you'll have 30-days from the date of purchase to notify Mysa, and request a refund for the purchase price. To request a refund you must go through the return process below:. Click h

Why hasn't my return been refunded yet?

In order for a refund to be processed Mysa requires the returned unit to be shipped. Due to a number of variables, this can sometimes be delayed, whether the courier takes some extra time to deliver the product. These variables can lead to a delay in

Where can I find my order number?

You can find your order number in the confirmation E-Mail. Or via the Mysa Order Lookup within the Chat or Help Center. We sent you an E-Mail from [email protected] so you can quickly search for it in your inbox by searching "Mysa Shop". The confirma

What is your return policy?

If you are unsatisfied with your Mysa purchase from www.getmysa.com, you'll have 30-days from the date of purchase to notify Mysa, and request a refund for the purchase price. To request a refund you must go through the return process here. View Mysa

Energy Savings Guarantee

What Is The Mysa 1-Year Energy Savings Guarantee? How Do I Claim It?. Did you know that 50-60% of home electricity costs in North America are related to heating and cooling? With Mysa, you can save up to 26% on your monthly electricity bills. Our sle