What are the estimated shipping times?Updated a year ago

Order Processing and Delivery Timelines

Order Placement Deadline

To ensure that your orders are promptly processed and dispatched, we kindly request that all orders be placed before 3:30 PM CEST. 

This cutoff time allows our dedicated team to prepare your items for shipment by the end of the day. Orders placed after this time will be processed on the following business day.

Fast and Reliable Delivery

At Mysa, we understand that receiving your purchases promptly is crucial. 

Our average delivery time is estimated to be within 48 hours from the moment your order leaves our facility. 

This estimate is designed to provide you with a clear expectation of when your package will arrive at your doorstep.

Please note that delivery times may vary depending on factors such as your location, the shipping method used, and any unforeseen logistical issues that might arise. Rest assured, our team is constantly working to ensure that any potential delays are minimized and that your order reaches you in excellent condition.

Tracking Your Order

Once your order is processed and dispatched, you will receive a tracking number via email. This tracking number will allow you to monitor the progress of your shipment and receive real-time updates on its whereabouts. We recommend using this feature to stay informed about the estimated delivery date and any potential changes to the delivery schedule.

You may also check the status of your order from the Mysa Chat or on the Mysa Help Center!

Contacting Our Support Team

We understand that sometimes questions may arise regarding the status of your order or its delivery timeline. If you have any inquiries or concerns, our dedicated customer support team is here to assist you. You can reach out to us via [email protected].